Privacy Policy
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Effective Date: 9/22/2025
Organization: PICIE / Lover of My Soul Ministries (“we,” “our,” “us”)
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PICIE / Lover of My Soul Ministries respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage in our faith-based counseling and support services.
1. Information We Collect
We may collect the following types of information:
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Personal Information you provide, such as name, email, phone number, billing details, or intake forms.
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Sensitive Information shared during counseling sessions or assessments.
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Website Usage Data such as IP address, browser type, pages visited, and cookies (collected automatically to improve website performance).
2. How We Use Your Information
We use your information for the following purposes:
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To provide counseling, support, and related services.
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To process payments for services.
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To communicate about appointments, programs, or updates.
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To improve our website and user experience.
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To comply with legal or regulatory obligations.
3. Confidentiality in Counseling Services
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Information shared in counseling sessions is kept strictly confidential.
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We will not share, sell, or disclose your personal information to third parties without your consent, except in the specific situations outlined below.
Exceptions to Confidentiality
Confidentiality may be broken if:
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Suspected abuse of children, elders, or vulnerable individuals is disclosed.
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Threats of harm to self or others are made.
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Legal requirements, such as a court order, compel disclosure.
In such cases, disclosures will be limited to what is legally or ethically necessary.
4. Payment Information
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We accept credit cards, Zelle, and PayPal.
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All payment transactions are processed securely. We do not store your full financial information on our servers.
5. Website & Cookies
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Our website may use cookies and similar technologies to improve user experience, track website traffic, and store user preferences.
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You can adjust your browser settings to refuse cookies; however, some site features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of external websites.
8. Your Rights
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Depending on your location, you may have rights regarding your personal information, including:
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Accessing the information we hold about you.
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Requesting corrections to inaccurate information.
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Requesting deletion of your data, subject to legal and ethical obligations.
To exercise these rights, please contact us directly.
9. Children’s Privacy
Our services are primarily designed for adults. If you are under 18, parental or guardian consent is required to use our counseling services. We do not knowingly collect personal information from children without consent.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
PICIE / Lover of My Soul Ministries
[Insert Address]
[Insert Phone Number]